super Privacy Policy 2026: Your Secure Gaming Data in the Philippines 🔒

1. What Information We Collect at super

To provide you with a seamless, secure, and personalized online betting and casino experience, super collects various types of information. Our commitment to your privacy means we only gather data essential for our services, always with your consent where required. This includes information you directly provide and data collected automatically through your interaction with our platforms.

1.1. Personal Identifiable Information (PII)

This category includes data that can directly identify you. We collect this primarily during account registration, verification, and transactional processes:

• Registration Data: When you create a super account, we collect your full name, date of birth, gender, email address, phone number, and residential address. This information is crucial for establishing your identity and ensuring you meet the legal age requirements for online betting in the Philippines.
• Financial Data: For deposits and withdrawals, we collect details related to your chosen payment methods, such as bank account numbers, e-wallet IDs, or partial credit/debit card information (we do not store full card details on our servers). Your transaction history, including bets placed and winnings, is also recorded to manage your account and comply with financial regulations.
• Know Your Customer (KYC) & Verification Documents: To comply with anti-money laundering (AML) and responsible gaming regulations, we may request official identification documents (e.g., government-issued ID, passport, driver's license) and proof of address (e.g., utility bills). This ensures the integrity of your super gaming experience.
• Communication Data: Records of your interactions with our customer support team, including emails, chat logs, and phone call recordings, are kept to improve service quality and resolve disputes.

1.2. Non-Personal Information

This data does not directly identify you but helps us understand how you use our services, enabling us to enhance functionality and user experience. This information is gathered automatically:

• Device & Connection Information: We collect data about the device you use to access super, including IP address, browser type and version, operating system, unique device identifiers, and mobile network information. This helps us optimize our platform for various devices and detect potential security threats.
• Usage Data: This includes details of your interactions with our website and casino games, such as pages viewed, games played (like super ace and super 2), features used, session durations, and timestamps. This data is vital for analytics, performance monitoring, and tailoring content to your preferences.
• Location Data: Based on your IP address, we may infer your general geographic location to ensure compliance with regional regulations and offer location-specific promotions.

3. Sharing Your Information with super Partners

At super, we understand the importance of keeping your data confidential. We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes. However, to operate our services effectively and comply with legal requirements, we may share certain information with trusted partners under strict confidentiality agreements.

3.1. Third-Party Service Providers

We engage reputable third-party service providers to perform functions on our behalf. These include:

• Payment Processors: To facilitate secure deposits and withdrawals, we share necessary financial information with PCI-compliant payment gateways.
• IT & Hosting Providers: Our website and data are hosted on secure servers managed by professional IT service providers, ensuring robust infrastructure for super.
• Customer Support Tools: Third-party tools help us manage and respond to your customer service inquiries efficiently.
• Analytics Providers: We use analytics services to understand website traffic and user behavior, helping us optimize the super experience.
• Fraud Prevention Agencies: To protect against fraud and money laundering, we collaborate with specialized agencies to verify identities and transactions.

These providers are only granted access to the personal information necessary to perform their specific tasks and are contractually bound to protect your data with the same level of care as super.

3.2. Legal & Regulatory Obligations

We may disclose your information if required by law or in good faith belief that such action is necessary to:

• Comply with a legal obligation or valid governmental request.
• Protect and defend the rights or property of super.
• Prevent or investigate possible wrongdoing in connection with the Service.
• Protect the personal safety of users of the Service or the public.

3.3. Business Transfers

In the event of a merger, acquisition, or asset sale involving super, your personal data may be transferred as part of the business assets. We will ensure that any acquiring entity adheres to this Privacy Policy or provides a comparable level of data protection.

5. Your Privacy Rights at super

As a player at super, you have specific rights regarding your personal data. We are committed to upholding these rights, empowering you to control your information. Our aim is to provide transparent and accessible mechanisms for you to exercise these rights, whether concerning your super ace game history or your registration details.

5.1. Key Privacy Rights

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You can request that any inaccurate or incomplete personal data be corrected or updated.
• Right to Erasure (Right to Be Forgotten): In certain circumstances, you can request the deletion of your personal data. This right is subject to legal and regulatory retention obligations.
• Right to Restrict Processing: You can request that we limit the way we use your data in specific situations.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
• Right to Object: You can object to the processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.
• Right to Withdraw Consent: Where we rely on your consent to process your data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

5.2. How to Exercise Your Rights

To exercise any of these rights, please contact our dedicated Data Protection Officer or customer support team through the contact details provided in Section 7. We may require you to verify your identity before fulfilling your request to ensure the security of your personal information. We will respond to your request within a reasonable timeframe, typically within 30 days, in accordance with applicable data protection laws in the Philippines.

7. Changes to This Privacy Policy

super reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or technological advancements. Any changes will be effective immediately upon posting the revised Privacy Policy on this page. We encourage you to review this page periodically to stay informed about how we are protecting your information. Significant changes will be communicated to you through prominent notices on our website or via email.

Last Updated: May 27, 2026